In the case of an emergency (internet connection loss, platform trouble etc.) you may use our EMERGENCY line to trade over the phone. Please call +41 (0) 22 799 4848. <br/>Dukascopy Bank is ready to help at any open market time. <br/><br/>Please note that due to security reasons, orders can only be placed via the platform interface or by calling the emergency line +41 (22) 799 4848<br/>(orders cannot be placed using the internal chat option).